Work From Home - Customer Support Team Leader

Blinkit is hiring a Work From Home - Customer Support Team Leader in remote. No experience? You can still apply. The team is filling 2 vacancies. Salary is up to ₹45,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

Eligibility

• Open to freshers
• Tenth Pass or equivalent
• Good knowledge of Active listening, Verbal communication, Complaint handling and Hindi and English
• Male Only
• No English required
• Freshers can apply
• Work from home

Pay and perks

The salary for this role is ₹35,000 – ₹45,000 per month.

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Quick facts

• Job location: remote
• Vacancies: 2
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Fully remote
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Blinkit.