Operations Team Leader

Join Big Tree Resource Management Private Limited as an Operations Team Leader in T.Nagar, Chennai. The pay goes up to ₹28,000/month. The team is filling 2 vacancies.

Employer’s description

Ac & Nac Technician Handled. More Than 2 Years Experience Compulsory. | Languages : Tamil, English

Salary

Compensation: ₹24,000 – ₹28,000 per month.

Key responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.

Candidate profile

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Tamil
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Tamil, English
• Someone calm under pressure and patient

Quick facts

• Work location: T.Nagar, Chennai, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time

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