Field Collection Executive

A new Field Collection Executive role is open at Big Tree Resource Management Private Limited, Bijoliya, Bhilwara. Salary is up to ₹13,000/month. The team is filling 20 vacancies.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Pay and perks

Compensation: ₹10,000 – ₹13,000 per month.

Your responsibilities

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.
• You'll escalate complex cases to the right team within the SLA.

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Hindi and English, Complaint handling, CRM tools, Typing speed
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone polite and patient

Job at a glance

• Location: Bijoliya, Bhilwara, Rajasthan
• Work type: Work from office
• Vacancies: 20
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Big Tree Resource Management Private Limited today.