Sr. Operations Executive/Operations...

A new Sr. Operations Executive/Operations... role is open at Bharat Intelligence, Nashik Road, Nashik. Salary is up to ₹50,000/month. There are 2 open positions.

Note from the employer

Drive Operations Excellence With 95% On-Time Fulfilment, 5% Allocation Errors, Optimized Team Sizing, And Controlled Transport Costs. Plan 15 Days Ahead, Manage Demand-Supply Gaps, And Protect Margins. Track Profitability, Retention (75%), And Resolve Farmer Escalations Within 24 Hrs. 27 Yrs Field Ops Experience, Strong Analytics & Coordination. More Than 2 Years Experience Compulsory. | Languages : English, Hindi, Marathi

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails

What you get

Compensation: ₹30,000 – ₹50,000 per month.

Skills and qualifications

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Marathi
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: English, Hindi, Marathi
• You are calm under pressure and customer-first

Position details

• Job location: Nashik Road, Nashik, Maharashtra
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | 6 Days of Week
• Vacancies: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Bharat Intelligence.