Sangam Manager

Join Bharat Financial Inclusion Limited as a Sangam Manager in Madurai. The pay goes up to ₹21,000/month. Freshers can apply. The team is filling 30 vacancies.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Languages : Tamil

Roles and responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Salary and benefits

Salary: ₹15,000 – ₹21,000 per month, based on skills and experience.

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Tamil
• Male Only
• Basic English
• Freshers can apply
• Languages: Tamil

Position details

• Job location: Madurai, Tamil Nadu
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Work type: Work from office
• Working hours: 7:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Bharat Financial Inclusion Limited. It takes less than a minute.