Chat Support Executive

Baroda Rojgar has an opening for a Chat Support Executive based in Fatehgunj, Vadodara. Salary is up to ₹18,000/month. 10 candidates will be hired for this role. Great for first-time job seekers.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams.

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Verbal communication, Complaint handling, Active listening and Hindi and English
• Good English
• Freshers can apply
• A customer-first, calm under pressure attitude

Your responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• You'll escalate complex cases to the right team within the SLA.

Salary and benefits

The salary for this role is ₹14,000 – ₹18,000 per month.

Job at a glance

• Location: Fatehgunj, Vadodara, Gujarat
• Job type: Full time
• Vacancies: 10
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

Click Apply to send your profile to Baroda Rojgar. It takes less than a minute.