Payment Followup / Account

Balchandbhai Associates has an opening for a Payment Followup / Account based in Sola Road, Ahmedabad. You can earn up to ₹35,000/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. More Than 2 Years Experience Compulsory. | Languages : Gujarati, Hindi, English

Who can apply

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Skills: English, Gujarati, Hindi
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Gujarati, Hindi, English
• You are calm under pressure and patient

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy

Compensation

You will be paid ₹20,000 – ₹35,000 per month.

Quick facts

• Location: Sola Road, Ahmedabad, Gujarat
• Job type: Full time
• Openings: 1
• Shift: 10 AM - 7:00 PM | Monday to Saturday
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Balchandbhai Associates.