Telecalling Executive

Looking for a Telecalling Executive role in Sarsol, Aligarh? Balaji Properties is hiring now. Great for first-time job seekers. You can earn up to ₹11,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Complaint handling, Hindi and English, Verbal communication, CRM tools
• Basic English
• Freshers can apply
• You are calm under pressure and polite

Compensation

Salary: ₹8,000 – ₹11,000 per month, based on skills and experience.

What you will do

In this role, you will:

• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets.

Position details

• Job location: Sarsol, Aligarh, Uttar Pradesh
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

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