Operations Executive

Looking for an Operations Executive role in B. B. D. Bag Dalhousie Square, Kolkata? Axiom Wealth Pvt Ltd is hiring now. The pay goes up to ₹25,000/month.

Employer’s description

Manage Mutual Fund Transactions, Kyc, Sip Processing, Redemptions, Reconciliations And Client Records. Coordinate With Amcs And Resolve Investor Queries. 1 - 2 Years Experience Compulsory. | Type : Mutual Funds

Skills and qualifications

• 1–2 years of relevant experience
• Graduate or equivalent
• Comfortable with Mutual Funds
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Mutual Funds
• You are calm under pressure and customer-first

What the job involves

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system

Salary

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

Job details

• Work location: B. B. D. Bag Dalhousie Square, Kolkata, West Bengal
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 1
• Interview timings: 11:00 AM - 6:00 PM | Monday to Saturday

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