Field Collection Executive

Looking for a Field Collection Executive role in Paradise Colony, Amravati? Ashpa Global Services Pvt Ltd is hiring now. There are 10 open positions. Freshers can apply. The pay goes up to ₹15,000/month.

In the employer’s words

Directly Contact Delinquent Customers At Their Homes Or Businesses To Discuss Their Overdue Payments And Initiate Collection Efforts.Analyze Customer Financial Situations To Understand Their Ability To Repay And Identify Potential Collection Strategies. Negotiate Repayment Plans With Customers, Including Instalment Agreements, To Facilitate.

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Verbal communication, Typing speed, Complaint handling, Active listening
• Basic English
• Freshers can apply
• You are polite and calm under pressure

Roles and responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy

Compensation

Compensation: ₹10,000 – ₹15,000 per month.

Job details

• Job location: Paradise Colony, Amravati, Maharashtra
• Employment type: Full time
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Ashpa Global Services Pvt Ltd.