Field Collection Executive

Looking for a Field Collection Executive role in Krishnanagar? Ascend Advisory is hiring now. Salary is up to ₹15,000/month. 5 candidates will be hired for this role.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Should Have : Bike | Preferred Experience In : Credit Card

Pay and perks

Compensation: ₹10,000 – ₹15,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Bike, Credit Card
• Male Only
• Basic English
• Own bike
• 1 - 2 Years Experience Compulsory.
• Should Have: Bike
• Preferred Experience In: Credit Card
• You are patient and customer-first

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Quick facts

• Job location: Krishnanagar, West Bengal
• Openings: 5
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Ascend Advisory.