Telecaller

Join Arvi Enterprises as a Telecaller in Govind Nagar, Kanpur. Salary is up to ₹11,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Complaint handling, Hindi and English, CRM tools and Verbal communication
• Basic English
• Freshers can apply
• A calm under pressure, patient attitude

Your responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Pay and perks

The salary for this role is ₹8,000 – ₹11,000 per month.

Quick facts

• Location: Govind Nagar, Kanpur, Uttar Pradesh
• Openings: 1
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Arvi Enterprises today.