Customer Support Officer

Join Altruist Technologies Pvt Ltd as a Customer Support Officer in Kudlu Gate, Bengaluru. You can earn up to ₹25,000/month. 28 candidates will be hired for this role.

Note from the employer

The Agent Is Primarily Responsible For Making Or Attending Customer Calls To Sellproducts Or Services. They Need To Know How To Communicate With Customers, Havegreat Organizational Skills And Be Able To Multi-Task And Prioritize In High-Volume,Fastpaced Environments. Type : Outbound, International | Languages : Tamil, Hindi, English

Day-to-day work

As a Customer Support Officer, your work will include:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, International, Outbound and Tamil
• Good English
• Freshers can apply
• Type: Outbound, International
• Languages: Tamil, Hindi, English
• A polite, customer-first attitude

Salary

The salary for this role is ₹20,000 – ₹25,000 per month.

Position details

• Location: Kudlu Gate, Bengaluru, Karnataka
• Employment type: Full time
• Work type: On-site
• Openings: 28
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Altruist Technologies Pvt Ltd. It takes less than a minute.