Chat Process Executive

Start your next role as a Chat Process Executive with Altruist Technologies Pvt Ltd in Garvebhavi Palya, Bengaluru. There are 24 open positions. The pay goes up to ₹18,000/month.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Inbound, Domestic | Languages : Bengali, Hindi, Tamil, English

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Skills: Bengali, Domestic, English, Hindi, Inbound, Tamil
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Bengali, Hindi, Tamil, English

Salary

The salary for this role is ₹16,000 – ₹18,000 per month.

Quick facts

• Job location: Garvebhavi Palya, Bengaluru, Karnataka
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Vacancies: 24

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