Chat Process Executive

Join Altruist Technologies Pvt Ltd as a Chat Process Executive in Garvebhavi Palya, Bengaluru. You can earn up to ₹18,000/month. The team is filling 28 vacancies.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Kannada, Tamil, Hindi, English

Key responsibilities

• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Comfortable with English, Hindi, Kannada, Tamil
• Good English
• Freshers can apply
• Languages: Kannada, Tamil, Hindi, English

Pay and perks

You will be paid ₹16,000 – ₹18,000 per month.

Quick facts

• Job location: Garvebhavi Palya, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 28
• Work type: Office-based

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