Chat Process Executive

Altruist Technologies Pvt Ltd wants to bring on a Chat Process Executive for its Kudlu Gate, Bengaluru team. No experience? You can still apply. Salary is up to ₹18,000/month. There are 24 open positions.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Hindi, English

Skills and qualifications

• Ideal for freshers starting their career
• Graduate or equivalent
• Skills: English, Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English
• Someone polite and patient

Roles and responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.
• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy

Compensation

Salary: ₹16,000 – ₹18,000 per month, based on skills and experience.

Position details

• Work location: Kudlu Gate, Bengaluru, Karnataka
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 24
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Altruist Technologies Pvt Ltd. It takes less than a minute.