Telecaller

Alok Enterprises has an opening for a Telecaller based in Sangliwadi Bus Stop, Sangli. The pay goes up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Compensation

The salary for this role is ₹10,000 – ₹12,000 per month.

Day-to-day work

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Complaint handling, Active listening, Hindi and English, CRM tools
• Basic English
• Freshers can apply
• Someone calm under pressure and customer-first

Job details

• Work location: Sangliwadi Bus Stop, Sangli, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 1

If this job suits you, apply now — shortlisted candidates will be contacted by Alok Enterprises.