Chat Support Executive

Start your next role as a Chat Support Executive with Alluring Aromatic Veda in Mohali. 30 candidates will be hired for this role. The pay goes up to ₹20,000/month. Great for first-time job seekers.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : English

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Skills: English
• Good English
• Freshers can apply
• Languages: English
• Someone patient and customer-first

What you will do

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA

Salary and benefits

Compensation: ₹16,000 – ₹20,000 per month.

Position details

• Location: Mohali, Punjab
• Employment type: Full time
• Vacancies: 30
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: Rotational shift

Interested? Apply now on BetterJobs with your resume — Alluring Aromatic Veda reviews applications regularly.