Service Supervisor

Agarwal Motors is looking for a Service Supervisor to join its team in Moradabad. 2 candidates will be hired for this role. Salary is up to ₹10,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Languages : English, Hindi

Key responsibilities

• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Salary and benefits

You will be paid ₹10,000 per month.

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi
• Basic English
• Freshers can apply
• Languages: English, Hindi
• You are polite and customer-first

Quick facts

• Work location: Moradabad, Uttar Pradesh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 2

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