Customer Care Executive

Adhunika Exclusive wants to bring on a Customer Care Executive for its Birati, Kolkata team. You can earn up to ₹15,000/month. 2 candidates will be hired for this role.

Employer’s description

Sales, Tele Calling, Customer Handling. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : Bengali, Hindi, English

Requirements

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with Bengali, English, Hindi, Marketing, Sales
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: Bengali, Hindi, English
• A patient, calm under pressure attitude

What the job involves

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.

Compensation

Compensation: ₹12,000 – ₹15,000 per month.

Job details

• Work location: Birati, Kolkata, West Bengal
• Timings: 10:30 AM - 7:00 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2

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