Customer Care Executive (Cce)

A new Customer Care Executive (Cce) role is open at Achordix Infotech, Ranip, Ahmedabad. You can earn up to ₹35,000/month. 4 candidates will be hired for this role.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. More Than 2 Years Experience Compulsory. | Type : International, Inbound, Outbound | Languages : Gujarati, Hindi, English

Your responsibilities

• Explain products and offers clearly and handle objections
• Record visits, calls and orders in the CRM or daily report
• Prepare quotations and close deals with decision makers
• Achieve monthly sales and collection targets

Skills and qualifications

• 2+ years of experience in a similar role
• Graduate or equivalent
• Comfortable with English, Gujarati, Hindi, Inbound, International, Outbound
• Good English
• More Than 2 Years Experience Compulsory.
• Type: International, Inbound, Outbound
• Languages: Gujarati, Hindi, English
• Someone self-motivated and persuasive

Salary

Salary: ₹30,000 – ₹35,000 per month, based on skills and experience.

Job details

• Location: Ranip, Ahmedabad, Gujarat
• Openings: 4
• Working hours: 1:30 PM - 11:30 PM | Monday to Friday
• Work type: On-site
• Interview: 2:30 PM - 5:00 PM | Monday to Friday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Achordix Infotech.