Telecaller

Aastha Collection has an opening for a Telecaller based in Piplag, Nadiad. You can earn up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Verbal communication, Typing speed, Active listening, Complaint handling
• Basic English
• Freshers can apply
• You are polite and patient

Salary and benefits

Salary: ₹9,000 – ₹12,000 per month, based on skills and experience.

What the job involves

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Job at a glance

• Location: Piplag, Nadiad, Gujarat
• Employment type: Full time
• Vacancies: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Aastha Collection reviews applications regularly.