Receptionist Cum Telecaller

Start your next role as a Receptionist Cum Telecaller with Aala Stays in Palayamkottai, Tirunelveli. You can earn up to ₹15,000/month.

Employer’s description

We Are Looking For A Detail-Oriented And Customer-Focused Back Office Executive To Support Hotel Operations. The Role Involves Handling Bookings, Guest Communication, Ota Coordination, And Ensuring Smooth Backend Operations To Deliver Excellent Guest Experiences. Type : Sales | Languages : Tamil, English

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Comfortable with English, Sales, Tamil
• Female Only
• Basic English
• Freshers can apply
• Type: Sales
• Languages: Tamil, English
• You are calm under pressure and patient

Compensation

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

What you will do

• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Position details

• Job location: Palayamkottai, Tirunelveli, Tamil Nadu
• Work mode: Work from office
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Aala Stays. It takes less than a minute.