Telecaller

A R Enterprices wants to bring on a Telecaller for its Shivpuri Road, Jhansi team. You can earn up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Active listening, CRM tools, Complaint handling, Hindi and English
• Basic English
• Freshers can apply
• Someone customer-first and patient

What you get

Compensation: ₹10,000 – ₹12,000 per month.

Job at a glance

• Job location: Shivpuri Road, Jhansi, Uttar Pradesh
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by A R Enterprices.